Privacy Policy for Dr. Bren
Effective Date: May 26, 2025
At Dr. Bren’s therapy practice, we are committed to safeguarding your privacy and handling your personal information with the utmost care. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access our therapy services, coaching, online courses, and community.
1. Information We Collect
We collect personal information when you engage with our services, including but not limited to:
Personal Identification Information: Name, email address, phone number, and other contact information.
Health and Medical Information: Any relevant information you share about your mental health history, treatment preferences, and psychological assessments as part of your therapy or coaching sessions.
Payment Information: Payment details required for session fees or any other service offerings.
Session Information: Notes or records regarding your therapy or coaching sessions, including session content, feedback, and progress.
Usage Data: Information about how you interact with our website, online courses, or community platform, such as IP address, browser type, and usage patterns.
2. How We Use Your Information
We use the information we collect for the following purposes:
Provide Services: To deliver the therapy or coaching services you have requested, including individual therapy, group sessions, and online courses.
Communication: To contact you about your therapy appointments, course updates, community activities, and any relevant information regarding your services.
Payment Processing: To process payments for therapy sessions, courses, or other services.
Improvement and Development: To improve our services, website, and overall experience for our clients based on feedback and usage data.
Compliance and Legal Obligations: To comply with applicable legal, regulatory, or ethical requirements related to mental health care and coaching services.
3. How We Protect Your Information
We use industry-standard security measures to protect your personal and sensitive information, including encryption, secure servers, and access controls. However, please note that no data transmission over the internet can be guaranteed to be completely secure, and while we strive to protect your data, we cannot ensure its absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:
Service Providers: We may share your information with trusted third-party service providers who help with the administration of our therapy services, such as payment processors, scheduling platforms, or course providers.
Legal Compliance: We may disclose your information if required by law, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Professional Consultation: In certain cases, we may share your information with other healthcare providers, with your consent, for collaborative care or to seek professional consultation on your behalf.
5. Third-Party Links
Our website or services may contain links to third-party websites or services that are not under our control. These third parties have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before submitting any personal information.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website and to collect data on how our services are being used. You can adjust your browser settings to disable cookies, though this may impact your experience on our site.
7. Your Rights and Choices
Access and Control: You have the right to access, correct, or request deletion of your personal information. To request changes or access, please contact us at bren@drbren.com.
Opt-Out of Communications: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in each email.
Data Deletion: If you no longer wish to receive therapy or coaching services, you can request to delete your account by contacting us. We will retain certain information to comply with legal and regulatory requirements.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. Any changes will be posted on this page, and the updated effective date will be noted at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at: bren@drbren.com
Dr. Bren